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Online Services

We know it's important for you to have access to your funds 24 hours a day, seven days a week. That's why our Internet Banking makes it so easy for you to keep tabs on your accounts.

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Internet Banking

This free service allows members to retrieve account information via the Internet. Some of the functions include:

  • Review account balances;
  • Verify withdrawals and deposits;
  • Transfer funds;
  • Schedule recurring transfers;
  • Make loan payments;
  • View or print a copy of a check

Online Smart Pay

No stamps, no time, no problem. With Smart Pay, members can pay their bills online through the Internet Banking site. The secure site allows members to set up payees for one-time or recurring payments. Electronic payments are processed within a few business days and paper check payments are processed in five business days.

**To enroll in Smart Pay, you must already be enrolled in Internet Banking**

To Access Smart Pay:

  1. Sign into your Internet Banking Account
  2. Click on the 'Pay Bills'' Tab
  3. Create an account.  Accept the terms and agreement before trying to proceed.

Please contact us with any questions at 757-838-0707.

E-Statements

Hampton Roads Educators' Credit Union realizes the importance of easy account access and that's why we've recently added E-Statements as an additional feature to Internet Banking. E-Statements allow you to view, print or download your statement faster than traditional mailed statements in the security of your own home, or wherever online access is available. They contain the same information as paper statements, but are securely available in your Internet Banking account, therefore eliminating the need for paper statements!  To access your e-statements sign into your internet banking account and select e-statements.

Please be advised that Hampton Roads Educators' Credit Union will NEVER ask for personal or member account information via e-mail. If you receive an e-mail asking you to verify information, please DO NOT respond to the message. Please call the Credit Union immediately at 757.838.0707.