Hampton Roads Educators' CU

Hampton Roads Educators Credit Union Privacy Notice

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number and income
Account balances and payment history
Account transactions and checking account information

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons HRECU chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:

For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. HRECU shares this information. You cannot limit this sharing.
For our marketing purposes— to offer our products and services to you. HRECU shares this information. You cannot limit this sharing.
For joint marketing with other financial companies. HRECU shares this information. You cannot limit this sharing.
For our affiliates’ everyday business purposes— information about your transactions and experiences. HRECU shares this information. You can limit this sharing.
For our affiliates’ everyday business purposes— information about your creditworthiness. HRECU does not share this information.
For our affiliates to market to you. HRECU does not share this information.
For nonaffiliates to market to you. HRECU does not share this information.

To limit our sharing:
Call 757-838-0707 —our menu will prompt you through your choice(s) or Visit us online.
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions? Call 757-838-0707.

Who is providing this notice? Hampton Roads Educators Credit Union.

What we do.

How does HRECU protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does HRECU collect my personal information?
We collect your personal information, for example, when you

Open an account or deposit money
Pay your bills or apply for a loan
Use your debit card

Why can’t I limit all sharing?
Federal law gives you the right to limit only

Sharing for affiliates’ everyday business purposes—information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on the account.

Definitions:

Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.

Credit Union Service Company of Virginia, LLC

Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Hampton Roads Educators does not share with non-affiliates so they can market to you.

Joint marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Our joint marketing partners include insurance companies, financial services companies, and Enterprise Car Sales.

Location Information: If you have enabled location services on your phone and agree to the collection of your location when prompted by the Services, we will collect location data when you use the Services even when the app is closed or not in use; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.

Opting Out of Location Tracking: If you initially consented to the collection of geo-location information through the Services, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the App.

Text Authorization

We are proud to offer many ways for our members to communicate with us. If you would like to opt in for our text messaging, please use this form, so we can update our records.

* - Indicates required field

First Name

Last Name

Mobile Phone

Opting In to Text Messages

Please check this box if you agree to opt in for text messages from Hampton Roads Educators Credit Union

By opting in to receive text messages from Hampton Roads Educators Credit Union, you'll be agreeing to receive updates on various topics. This includes marketing promotions and special offers to keep you informed about new products, services, and exclusive member benefits. You'll also receive text message confirmations for account creation, updates about your membership status, and responses to your questions submitted via text. Additionally, we may occasionally send important account information through text messages, such as security alerts, fraud prevention tips, or changes to our terms and conditions.

The frequency of these messages will vary depending on your activity and our marketing campaigns. We assure you that we won't overwhelm you with excessive or unreasonable texts. Standard message and data rates from your mobile service provider may apply, so please consult your carrier's plan details for specific charges.

You can opt out of receiving text messages from Hampton Roads Educators Credit Union at any time by replying STOP to any text message we send you.

We value your privacy and will never share your phone number with third-party marketing companies without your prior consent. We use your number solely for sending you the text messages described above. For more information on how we protect your privacy, please review our Privacy Policy at www.hrecu.com.

If you choose to opt out of receiving text messages, you'll no longer receive marketing promotions or membership updates via text. However, to ensure your protection, you may still receive important account information, such as security alerts or critical updates.

Opting Out of Text Messages

Please check this box if you would like to opt out of receiving text messages from Hampton Roads Educators Credit Union

If you choose to opt out of receiving text messages, you'll no longer receive marketing promotions or membership updates via text. However, to ensure your protection, you may still receive important account information, such as security alerts or critical updates.

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